Referrals are not a marketing plan.
Busy, then dead. Then busy again.
Most firms rely on referrals. They slow down, and it's outside your control. Even with a really strong referral program, it's not fully in your control.
Referrals always hit a ceiling.
Doesn't matter what revenue level you're at, sooner or later you hit it. The 1% that grow forever on referrals have been around for 50 years. You don't have to wait 50 years. To scale, you have to own the methods that put you in front of cold traffic and turn it warm.
Pick your projects. Don't wait for them.
With marketing you decide the project type, the budget and the area. On referrals you take whatever shows up.
Referrals
Whatever comes inWhatever budgetWheneverMarketing
Your project typeYour minimum budgetYour areaMost of your market doesn't know an architect.
A lot of people planning a project don't know an architect at all, so nobody ever refers them to you. That's the market you never see.
One channel is a risk for any buyer.
If you ever want to sell the firm, a buyer looks at where the work comes from. One channel is incredibly risky. When that one channel is referrals, it's a weak-ass channel.