Privacy Policy

This policy explains how ipqmedia Arseniy Volosevich ("IPQmedia", "we", "us") collects, uses and protects personal data when you visit our websites, fill in one of our forms, book a call with us, or respond to one of our ads. It covers ipqmedia.com and the landing pages and booking pages we run for ourselves and for the firms we work with.

What we collect

• Information you give us: your name, email address, phone number, company name, and the answers you give in our forms (for example project type, budget range, location or timeframe).
• Booking information: the date and time of calls you book with us or with a firm we work with, and any notes you add.
• Call information: if you join a sales or consultation call, it may be recorded and transcribed so we can follow up accurately. You are told when this happens.
• Usage and advertising data: pages visited, the ad or link that brought you to us, device and browser information, collected through cookies and similar tools from Meta (Facebook and Instagram) and our analytics provider.

How we use it

• To contact you about the request you made, confirm and remind you of booked calls, and answer your questions.
• If you asked to be connected with an architecture or design firm, to share your request with the firm best suited to it so they can contact you.
• To measure and improve our advertising, including telling Meta which ads led to a form submission or a booked call.
• To run and improve our services, keep records, and meet our legal obligations.

Advertising platforms

We run ads on Meta (Facebook and Instagram) and use Meta's tools to manage our ad accounts and to receive leads submitted through Meta lead forms. Data we receive from Meta is used only to respond to the person who submitted it and to measure our own ad performance. We do not sell it, and we do not use it to build profiles for anyone else.

Who we share it with

• The firm you asked to be matched with or whose ad you responded to.
• Service providers that help us operate: hosting, CRM, email, scheduling, calling and texting, call recording and analytics. They process data on our instructions only.
• Authorities, where the law requires it.

We do not sell personal data.

How long we keep it

We keep personal data for as long as we need it for the purposes above, or as long as the law requires, and then delete or anonymize it.

Your rights

You can ask us to access, correct, export or delete your personal data, or to stop using it for marketing, at any time. If you are in the EU or UK you also have the right to object to processing and to complain to your data protection authority. If you are in California you have the right to know what we collect and to request its deletion; we do not sell or share personal data for cross-context behavioral advertising in exchange for money.

Deleting your data

To have your data deleted, email arseniy@ipqmedia.com with the subject "Delete my data" and the email or phone number you used. We confirm deletion within 30 days. You can also stop text messages by replying STOP.

Security

We use access controls, encrypted connections and reputable providers to protect your data. No system is perfectly secure, but we work to keep your information safe.

Children

Our services are for businesses and adults. We do not knowingly collect data from anyone under 18.

Changes

We may update this policy. The date at the top shows when it last changed.

Contact

ipqmedia Arseniy Volosevich, Poland. Email: arseniy@ipqmedia.com